Shipping Policy

Last Updated: August 21, 2026

At Cathy’s Resortwear, we are committed to processing and delivering your order safely and efficiently. Please review the information below to understand our shipping process, delivery times, and related details.

1. Order Processing

• Orders are typically processed within 1–3 business days.
• Business days are Monday through Friday, excluding U.S. federal holidays.
• Orders placed on weekends or holidays will begin processing on the next business day.
• Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

2. Shipping Time

After your order has been processed, standard delivery generally takes approximately 5–7 business days.

Estimated Total Delivery Time

Processing: 1–3 business days
Shipping: 5–7 business days
Estimated Total: approximately 6–10 business days

Delivery times are estimates and may vary depending on the destination, carrier, weather, holidays, or other circumstances outside our control.

3. Shipping Coverage

We ship orders to eligible addresses within the United States.

International shipping may be available for selected destinations. International customers are responsible for any applicable customs duties, taxes, or other fees imposed by their destination country.

4. Shipping Costs

Shipping charges are calculated and displayed during checkout based on the order and shipping destination.

We currently offer free U.S. shipping on orders of $100 or more, subject to the applicable shipping terms.

5. Order Tracking

After your order ships, we will send a confirmation email containing your tracking number.

You can use the tracking number provided to monitor the progress of your shipment through the applicable carrier.

Please allow some time for tracking information to become active after the package has been shipped.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

If an order is returned to us because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply before the order can be reshipped.

Please contact us as soon as possible if you notice an error in your shipping information.

7. Delayed or Lost Packages

Although we work with reliable shipping carriers, delivery delays can occasionally occur because of severe weather, carrier disruptions, holidays, customs processing, or other circumstances beyond our control.

If your tracking information shows that a package has been delivered but you cannot locate it, please first contact the shipping carrier and verify the delivery location.

If you need additional assistance, contact us at support@cathysresortwear.shop.

8. Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order number and photographs of the damaged package and merchandise.

We will review the information and assist you according to our return and refund policy.

9. Shipping Questions

If you have any questions regarding your order or shipping, please contact us:

Email: support@cathysresortwear.shop
Business: Cathy’s Resortwear
Address: 525 Route 28, West Yarmouth, MA 02673, United States

We are happy to assist you with your order and shipping questions.

Thank you for shopping with Cathy’s Resortwear.